Returns Center

How it Works

Select the items to return

Get a refund confirmation

Send it off when you can

Common Returns Questions

Do you offer free returns?

No, while we do provide free pre-paid return shipping labels, in order to give you the lowest possible prices day-in day-out, we need to charge a flat $5.00 return fee to help cover shipping and restocking costs. This fee will not be charged to you, it is automatically deducted from your refund amount.

How soon will I get my refund?

Once your items have been received, you'll receive your refund typically within 3-5 days

Why was my refund not approved?

In the unlikely event that an item is returned to us in an unsuitable condition or was not processes and authorized through this portal, we reserve the right not to refund you. If you want these returned back to you, we ask that you cover the delivery cost.

What if I received a defective or damaged item? 

  • Do not return damaged or defective items through this portal
  • Please contact with images showing the damage/defect

What items are returnable?

  • Items purchased in the last 45 days
  • Items must be returned unworn, unwashed, undamaged and with original tags attached

What items are non-returnable?

  • Items marked as final sale
  • Worn, washed, or damaged items
  • Items not approved through this return portal
  • 32CLUB points used towards your purchase will not be refunded

Do you refund shipping costs if I return my entire order?

No, shipping costs, discount codes and redeemed 32CLUB points will not be refunded. 

For additional questions please refer to our FAQ

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